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论文作者:www.51lunwen.org论文属性:学术文章 Scholarship Essay登出时间:2015-02-07编辑:Cinderella点击率:16442
论文字数:2664论文编号:org201502071518142463语种:英语 English地区:美国价格:免费论文
关键词:greetingbusiness relationship商务礼仪问候文化
摘要:本文以新加坡为例,介绍了商务会谈中的礼节,尤其是双方的问候方式。
The traditional Malays whose majority is Muslim do not shake hands due to their culture and beliefs. As for the Indians, they only shake hands with people of the same sex. When introducing with someone of the opposite sex, they just need to nod the head and give a gentle smile. For the new generations in Singapore do not mind to shake hands with opposite sex because of the needs in globalization. They need to adapt to the international business etiquettes in order to cater the market. Still, we need to be caution because some still stand firm on their beliefs.
In Singapore, female is acceptable to shake hands with same and opposite sexes. They will expect males to be more initiative in showing their hand shaking gesture. If not, they may only do a simple nod politely when introduced themselves.
Addressing individuals
Basically Singaporean follows the British way of addressing people. As we know, Singapore was once occupied by the British and their culture was strongly influence by the British too.
The other reason why Singaporean follows the British way of addressing people is because that is the standard of greeting accepted by people around the world. As an international trading country, it is essential for Singaporean to greet people internationally in order to cater the foreign investers. This will make them feel comfortable in their country and continue staying in the country without facing much culture shock.
That is why in Singapore, we usually address men as “Mr.” and women as “Ms.” followed by their surname or family name. Some married women preferred to be addressed as “Mrs.” followed by the surname or family name of their husband.
Some people will address the elders as “Uncle” or “Aunt” followed by their preferred name such as “Uncle Lim”, “Uncle Peter” or “Aunt Jane” to show respect to the elders. Kids usually address their parents’ friends this way to show a better relationship rather than called them by “Mr.” or “Ms.” Some people who do business with elders especially in their family business will address your elder customers or suppliers this way too.
As each ethnic group has a different way of using their name, we are advised to ask a Singaporean what they preferred us to address them.
BUSINESS ATTIRE AND PROFESSIONALISM
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