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Are your employees welcome at your office at any time?

Do you have lunch with your employees from time to time?

Do you know what your employees like to do when they aren't at work?

Do you understand your employees' needs, wants, goals and aspirations?

Do you give frequent positive reinforcement?

Do you frequently review goals and expectations?

Do you ask your employees' personal goals and aspirations?

Do you ask about your employees' problems, fears and concerns?

Do you ask yourself what you can do to help improve your employees' performance?

For any questions that you answered "no," list below things you can do to increase your interaction with your employees.

3.13 Computer-Aided Communication

Communication in today's organizations is enhanced and enriched by computer-aided technologies. These include electronic mail, for instance, has dramatically reduced the number of memos, letters, and phone calls that employees historically used to communicate among themselves and with suppliers, customers, or other outside stakeholders.

E-Mail:

Electronic mail (or e-mail) uses the Internet to transmit and receive computer-generated text and documents. Its growth has been spectacular. Most white-collar employees now regularly use e-mail. In fact, a recent study found that the average U.S. employee receives 31 e-mail messages a day. And organizations are recognizing the value of e-mail for all workers. Ford Motor Company, for instance, recently made a computer, modem, printer and email account available for $5 a month to all of its more than 3,00,000 employees worldwide.

As a communication tool, e-mail ahs a long list of benefits. E-mail messages can be quickly written, edited and stored. They can be distributed to one person or thousands with a click of a mouse. They can be read, in their entirety, at the convenience of the recipient. And the cost of sending formal e-mail to employees is a fraction of what it would cost to print, duplicate and distribute comparable letter or brochure.

E-mail, of course, is not without its drawbacks. At the top of the list is information overload .Its not unusual for employees to get a hundred or more e-mails a day. Reading, absorbing and responding to such an inflow can literally consume an employee's entire day.

In essence e-mail's is of use has become its biggest negative. Employees are finding it increasingly difficult to distinguish important e-mails from junk mails and irrelevant messages. Another drawback of e-mail is that the lack emotional content. The nonverbal quest in a face to face message or the tone of voice from a phone call convey important information that come across an e-mail, although efforts have been made to create emotional icons. Finally e-mails tend to be cold and impersonal. As such it's the ideal means to convey information like lay-offs, plant closings or other messages that might evoke emotional responses or social support.

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