ity, the only person that can be changed is you. By learning about another culture i.e. their beliefs, values, common practices, and social norms, ultimately this will open up the communication lines. Other issues of cross cultural training include: feedback, how to counsel employees, coaching and team building, resolving conflicts (those include various ethnic groups at work place).
Need for plan 需求计划
It is critical for managers to develop effective communication between employees. Training deals with interpersonal interaction. It provides management staff with the knowledge and skills to effectively supervise a multicultural staff. It results in a hospitable and understanding work environment. Cross cultural training covers areas such as values, morals, ethics, business practices, etiquette, protocol, and negotiation styles. Â It helps in developing successful business relationships. It provides managers with a thorough cultural profile of the target country, highlighting similarities and differences between the target and home country. It also discusses factors that may arise regarding family, personal and business relationships, and runs interactive simulations that reflect realistic situations in the target culture.
People and practices differ across cultures 不同文化背景的人与人的不同
People can react very differently to a situation based on cultural differences. The need to motivate employees varies by culture. What motivates employees to work in India may not be a relevant motivator to Chinese employees. Therefore the trainees will need to become familiar with the differences in the employee motivation across cultures. The differences in the way motivation is perceived by the employees will need to be taken into consideration for performance appraisals everyday business decisions.Â
The expatriate will need to perform the same tasks he has performed in his home country in a new environment with new environmental stressors. The cultural stress will affect the performance and yield of job related duties. Expatriates failure in cross cultural environments is often due to inability to adapt to the new culture.
The skills that have been shown to generate success are:
-Show respect to the values of the new culture
-Ability to be non-judgmental
-Ability to understand ones limits in relation to knowledge and perception of the culture
-Ability to empathize
-Flexibility
Rohmeter, N. (2005). Human resource development: Challenges and opportunities. Daryaganj, New Delhi: Anmol Publications PVT. LTD.
Designing of cross-cultural training 跨文化培训设计
Linguistic barriers are a major area of the crossings of two cultures. This major form of expression needs to be addressed to even begin to understand another culture, but then it is closely followed by those things around us that we would use to 'describe' a culture. Language barriers, and breakdowns can lead to ineffective
business plans and can damage relationships with potential clients. English is used for most transactions, but the usage of English tends to change with the country's context. Â In order for the expatriate to learn to communicate in China, we will enroll them in a 3-month Survival Chinese course taught by Surfchinese.com. The first program will consist of three - 50 minute cl
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