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论文作者:www.51lunwen.org论文属性:硕士毕业论文 thesis登出时间:2015-06-07编辑:felicia点击率:30110
论文字数:12236论文编号:org201506042304558267语种:英语 English地区:加拿大价格:免费论文
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摘要:这是一篇加拿大留学论文,简要叙述了生产力和生产效率对企业发展的重要性。希望大家能够通过这篇文章的学习加深对留学论文的认识。
Success factors were already being used as a term in management when Rockart and Bullen reintroduced the concept to provide greater understanding of the concept and, at the same time, give greater clarity of how CSFs can be identified.
MAIN ASPECTS OF CSFs:
CSFs are tailored to a firm's or managers particular situation as different situations (e.g. industry, division, individual) lead to different critical success factors. Rockart and Bullen presented five key sources of CSFs: the industry, competitive strategy and industry position, environmental factors, temporal factors, and managerial position (if considered from an individual's point of view).
Each of these factors is explained in greater detail below.
The Industry
An industry's set of characteristics define its own CSFs. Different industries will thus have different CSFs, for example research into the CSFs for the business services, health care and education sectors showed each to be different after starting with a hypothesis of all sectors having their CSFs as market orientation, learning orientation, entrepreneurial management style and organizational flexibility .
An example of industry and company CSFs was presented by Rockart and Bullen (1981) in their research paper and is included here to illustrate their ideas (see figure 1). Further details on company CSFs are discussed in the next point.
The example presented by Rockart and Bullen was meant to illustrate that companies would have different CSFs and would not be completely similar. It can be seen though that many aspects of the CSFs could end up being similar for organizations in an industry.
Competitive Strategy and Industry Position
Not all firms in an industry will have the same CSFs in a particular industry. A firm's current position in the industry (where it is relative to other competitors in the industry and also the market leader), its strategy, and its resources and capabilities will define its CSFs. For example, in 2005 Caterpillar defined a new strategy to aggressively grow revenues over the long term. As part of that new strategy, Caterpillar defined several CSFs specific to the firm which were .
Organizational culture: 'creating a culture that engaged employees, while focusing on safety and diversity'
Quality control: 'accelerating the pace of quality improvement for its products, while focusing on improving new product introduction and continuous product improvement processes'
Cost focus: 'implementing processes to become the highest-quality, lowest cost producer of our high-volume products in each hemispheric currency zone'
Other firms in Caterpillar's industry may or may not have the same CSFs, and are unlikely to have the same 本论文由英语论文网提供整理,提供论文代写,英语论文代写,代写论文,代写英语论文,代写留学生论文,代写英文论文,留学生论文代写相关核心关键词搜索。