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Exclusive summary
 It will first identify its critical success factors, then identify its generic strategic choices from the cost Leadership, differentiation and focus strategies, next this report will carry out the analysis of the key resources and capabilities used by FedEx to achieve its competitive advantages, and finally will discuss the FedEx’ current strategies, including the criterions of suitability, feasibility, and acceptability.
Table of Contents
Exclusive summary 2
1. Introduction 4
2. Critical success factors in FedEx 4
3. Identification of the generic strategic choices in FedEx 5
3.1 Cost leadership strategy 5
3.2 Differentiation strategy 5
3.3 Focus strategy 6
4. Key resources and capabilities used by FedEx 6
4.1 Information technology 6
4.2 Information systems 7
4.3 Information management 7
5. Evaluation of FedEx’ current strategies 7
5.1 FedEx’ current performance 7
5.2 Suitability 8
5.3 Feasibility 8
5.4 Acceptability 8
6. Conclusion 9
References 9

References
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Baek, J 2001, ‘Business Strategy Tendency of FedEx and UPS’, Monthly Maritime Industry.
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