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lose bargaining power if the case does not settle. The site also provides detailed reporting of arbitration and mediation results, as well as settlement statistics.
The companies that have registered with clickNsettle.com include Royal & Sun Alliance, The Empire Insurance Group, National Grange Insurance, American Transit, Toys 'R' Us, Travelers Property Casualty, and other major corporations and law firms. n33
2. Cybersettle Inc.'s cybersettle. com
Cybersettle.com claims to be the first independent on-line claim resolution system, offering twenty-four-hour, seven-day-a-week access. It attempts to settle claims by matching offers and demands, in the blind, via a password-protected, network-secured web site. Cybersettle's on-line service allows participants to submit three offers or demands via its web site. If an offer and demand are within agreed-upon boundaries (typically thirty percent or $ 5,000), the claim is instantly settled for the median amount.
Cybersettle.com has processed over 2,500 claims and boasts more than 3,000 insurance claims representatives as regular users. The Jacoby & Meyers law firm aligned with this on-line settlement service in August 1999 with the intention of using cybersettle.com to resolve thousands of its personal-injury, products liability, medical-malpractice and work-related claims.

V. CONCLUSION
Derek Bok, former president of Harvard University, stated: "Over the next generation, I predict, society's greatest opportunities will lie in tapping human inclinations toward collaboration and compromise rather than stirring our proclivities for competition and rivalry. [These may be] the most creative social experiments of our time."
Therein lays one of the greatest challenges -- and certainly one of the greatest opportunities - faced by lawyers involved in complex business litigation today. It is incumbent upon you to abandon the traditional mind set that automatically catalogues every dispute that crosses your desk into conventional litigation. It is up to you to be an innovator by determining when and how to use alternative techniques to resolve business conflicts and better serve the interests of your clients, the judicial system, and even yourselves. Much has been said about removing the acrimony from the dispute resolution process for the clients' sake, but legal practitioners have just as much to gain, if not more, by stepping away from the adversarial process, when appropriate, and engaging in more cooperative and less stressful resolution strategies.

 

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