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bsp;four  categories of identities including authority identity, companionate identity, audience identity and cooperative  identity.  This  chapter  will  make  a  comprehensive  analysis  from  the perspective of lexicon: the specific  use  of  the  words,  pragmatic  textual  level  and  the interactive  level.  The  choice-making  reveals  not  only  in  linguistic  level  but  also reveals in the structure of conversation. Telephone interviews have the characteristics of the institutional discourse which give the institutional identity to telephone interviewers. It is known that representing the  consulting  company  (Ipsos  Market  Consulting  Co.,  LTD)  the  telephone interviewers  have  the  more  powerful  supporter  than  ordinary  person.  Therefore  the telephone interviewers acquire the higher authority than the interviewees based on the organization. That is the authority identity.  
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Conclusions 

The  present  thesis  aims  to  explore  the  adaptation  of  telephone  interviewer’s identity  construction.  In  the  process  of  the  analysis  there  are  two  major  findings through the research: 1   There  are  mainly  four  identities  which  telephone  interviewer  constructed  in  the process  of  telephone  interview.  These  are  authority  identity,  companionate  identity, audience  identity  and  cooperative  identity.  These  four  identities  involving  in  the conversation  could  be  reflected  on  language  form.  Certainly,  the  features  of  the certain  identity  are  not  reflected  by  single  language  form.  As  telephone  interviewer constructed  different  identities  in  certain  context  the  interviewer’s  language  could reflect  the  features  of  the  identities  on  the  level  of  lexicon,  syntax  as  well  as  the structure of discourse.  To be specific, telephone interviewer’s authority identity has the characteristic of openness.  Telephone  interviewer  took  part  in  the  conversation  as  the  authority  to interview the interviewee. The authority identity of telephone interviewer constructed through using technical terms, inquiring interrogations as well as the formulation and interruption  in  structure  level.  The  category  of  companionate  identity’s  construction reflected  on  offering  care,  giving  wishes.  And  the  category  of  audience  identity  was realized by using repeating words, approving words. The last category of cooperative identity  was  constructed  by  offering  encouragement,  exp本论文由英语论文网提供整理，提供论文代写，英语论文代写，代写论文，代写英语论文，代写留学生论文，代写英文论文，留学生论文代写相关核心关键词搜索。