英语论文网

kind of customer. And you can easily to request and serve to customer.

CONCLUSION

Conclusion, English is important for us is easily to communication with different kind of guest. This is because the English is a important language in the world and English also is a international and official language for us. If the teen staff in tourism industry or in hotel can communicate well in English, the guest will feel the staff in hotel have good polite and give the good service to different kind of guest. So, English is very important for teen staff in tourism industry or in hotel.

INTRODUCTION 2

What is a English, the English is a is a language from the West Germanic language that was first spoken in early madievel England and is now a global lingua franca. It is an official language of almost 60 sovereign states and the most commonly spoken language in the sovereign states include the United Kingdom, the United States, Canada, Australia, Ireland, New Zealand and a number of Caribbean nations. Why English is very important for us to communicate with different kind of the people, service for the other person, get the message, information or the data from the other person. First, the English may not be the most spoken language in the world, but it is the official language in a large number of countries. It is estimated that the number of people in the world that use in English to communicate on a regular basis is 2 billion ! Next, English is the dominant business language and it has to become almost a necessity for people to speak English if they are to enter a global workforce, research from all over the world shows that cross-border business communication is most often conducted in English. Its importance in the global market place therefore cannot be understated, learning English really can change your life. Third is many of the world’s top films, books and music are published and produced in English. Therefore by learning English you will have access to a great wealth of entertainment and will be able to have a greater culturalunderstanding. Why have some people working cannot speak and cannot understand the English from the different guest ask them. This is because, some people working in the hotel is not Malaysians all is come from other country for the example is Vietnam, Brunei, Philippine, Indonesia, and also have some country.

MAIN BODY

I already access the teenagers working in tourism industry and the hotel. The name of the hotel I already access is called the Vistana Hotel. The reason why the teenagers in tourism industry are unable to communicate well in English. Because some teenagers are working in tourism industry is not Malaysians, all is come from the overseas country, so them cannot unable to communicate well in English for the different kind of the guest. Have a lot of the reasons of the teenagers are working in tourism industry are unable to communicate well in English. First reason is the teenagers is dislike, this is because the English have a lot of the vocabulary and the all vocabulary is have the many different meaning, the English easily to confuse and more difficult than other language. The teenagers working in tourism industry and the hotel them feel the English difficult understand, this is because the English vocabulary have a lot of use and the meaning.

Next reason of the teenagers in tourism industry and the h