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1.4 Why Tesco Senior management feels that we should take a HRM approach instead of a personal management approach in our company?

The senior management comment: 'a€|that our company is suffering in the marketplace, as we take a personal management approach rather than a HRM approach.'

As per this comment we do come a conclusion that the senior management understands that there is a serious failure situation at the new store in the marketplace. However from their comments we do not have information of what exactly is going wrong in the store, whether the issue is pertaining to employee management or customer management.

The comment doesn't highlight any employee related problems like turnover, customer handling, job satisfaction, etc or customer related problems like customer satisfaction, kind of service provided etc. Hence based on our assumption, we will take the issue of employee management which is hampering the vision of our company at the new store. The company's observation is that the employee section is either failing or not up to the mark because of the current approach which is more towards a 'personnel management'. The senior management might be of the opinion that since this a new store and also challenging situation lots of development work need to be done instead of plain old 'administration'.

任务2招聘，选拔和保留-Task 2. Recruitment, selection and retention (L01)

TESCO recruits and selects staff members on regular basis for there food and non-food store. By developing as victorious recruitment, selection and retention methods and theory, companies can achieve a low resignation speed. By appropriate hiring and selection process, our company can save valuable amount of time as well as cash. Any job position becomes available in a company:

Once new stores are open at new location, job opening become available.

If the existing employees leave the job and company, the job opening becomes available. They can be resigning, retiring or get promotions to different positions.

Depending on the changes in technology and process, new job openings can be created.

2.1.1招聘和选拔的过程-2.1.1 Recruitment and selection procedure

TESCO is considered to the biggest private sector employer in United Kingdom. There are lot of people who are part of these stores and they are Checkout staffs, Stock handlers, Supervisors and specialist like bakers, pharmacist etc.

The Recruitment process in TESCO can be summarized as follows:

The first step for recruitment and selection is job advertisement regarding the vacancies available at the store.

The best option initially opted by any company to fill the vacancies is by checking on the list of the current employees at different stores and there past work experience at store.

If the required criteria is not met by the existing employee at other stores then job posting will be done on the official site of Tesco or other vacancy boards.

Applications will be made available on the site as well as the applicant can walk in the store with their curriculum vitae.

Based on the education and previous job experiences, initially the candidates will be filtered.

The filtered applicants will go through the interview round with the management and HR b