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论文作者:www.51lunwen.org论文属性:硕士毕业论文 dissertation登出时间:2015-06-12编辑:felicia点击率:30459
论文字数:16018论文编号:org201506082143108096语种:英语 English地区:澳大利亚价格:免费论文
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摘要:这篇文章主要调查分析影响阿拉伯人购买医保服务的重要因素。
Instruments:
Questionnaire were used for the collection of data, questions were made simple to avoid any error during data collection. Questionnaire was translated into Arabic because most of the Arab community are not educated to standard level. This approach minimise the margin of error in case of collection of data.
Demographics:
This section covers areas of Arabs are already targeted and those need to be targeted, male and female ratios and ages that were treated by UK health care provider.
Health condition:
This section indicates the seriousness of sickness and the process to get permission to travel UK for treatment.
Cultural and religious issues:
This section covers all cultural and religious issues. In the questionnaire culture related questions are included to identify that how satisfied the Arab patient are from the cultural arrangement.
Arabs are more loyal towards their culture and it is highly recommended for the UK health care provider to do proper cultural arrangement during treatment of Arab patient.
Arab society is completely based on Islam, and religion play an important role in the every aspect of an Arab life. Religion is consider in the first phase for making decision about the treatment and Muslim belief that Allah is almighty and does better for human. Muslim pray five times a day, Ramadan, Zakat and hajj are the basic and most important pillars of Islam.
UK health care provider needs to do proper religious arrangements while treating Arab patient.
In questionnaire religious related question is included to identify that how satisfied are the Arab patient from religious arrangements.
For this purpose to gain accurate data questionnaire were translated in to Arabic due provide every opportunity to the consumer to gain valid and accurate data.
Customer satisfaction:
This section covers mainly most part of the questionnaire. In the questionnaire customer satisfaction is evident to identify that how satisfied are Arab patient from the UK health care provider services, e.g. post buyer behaviour, repeat business etc.
Decision:
This is the most important section of questionnaire; it identifies the influences on Arab patient decision making process and the role of reference group. The influence of reference group is due to joint family system.
Brand:
In the questionnaire it is also included due to the competition in the market, and to identify t本论文由英语论文网提供整理,提供论文代写,英语论文代写,代写论文,代写英语论文,代写留学生论文,代写英文论文,留学生论文代写相关核心关键词搜索。