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4.5 Data Analysis

All data received from the questionnaires were read into a spreadsheet format and Microsoft Office Excel was used to analyse the data. The statistical tools used in this study were means, frequency counts, percentages, and means and standard deviations. The analysis of the survey results combined with the statistical applications allowed for the researcher to draw conclusions regarding to the objectives of the study.

4.6 Limitations of Study

Limitations of the research were as follows:

1. When comparing the total number of employees in the HDFC Bank Ltd all over India, the number of respondents (N = 114), this was a small number. For this reason, the results of this study might not apply to the total population.

2. The survey questionnaires were administered to employees in HDFC Bank Ltd. The results of the study might only be generally applied to employees in HDFC Bank Ltd or banking industry in India.

3. Because of the unequal sample returns of male and female respondents, there was not equal gender representation.

4. In performing my investigation, I contacted a limited number of HDFC Bank Ltd managers in Mumbai. I relied on the support of the management of HDFC Bank Ltd to distribute and collect the questionnaires we sent to them. This is a limitation though we do not have complete control of the data collection or any bias that might have occurred during the data collection. There might have been a higher amount of non-responding participants due to failure to follow or instructions.

5. The timeframe has been limited during the study period and have therefore been a limitation to our study. With more time and preparations I could have performed a wider study.

6. Performing an empirical study usually needs funds for producing questionnaires, pay for postal services etc. This study has also been limited by these costs to some extent. A wider investigation would require more funding.

7. Other limitation with this empirical study is that the area of financial meltdown is a complicated and divers arena. Our small study can not possible cover all aspects of the area of global crisis.

4.7 Summary

Research is seen as a systematic process where variables which may influence outcomes, are controlled as far as possible . It is thus important for all researchers to follow set scientific procedures in ensuring credible results.

In this chapter, the research methodology followed was discussed with reference to the research strategy, the questionnaire, statistical methods, and reliability. This chapter thus formed the background to the following chapter where interpretations were made.

Chapter 5

Data Analysis

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