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f relationships’, and of managers as ‘paternalistic’, driven by concern for the ‘collective’ (stakeholders).” (Schneider and Barsoux, 2003, p. 292) These notions can be found in Alcoa’s visions: “At Alcoa, our vision is to be the best company in the world--in the eyes of our customers, shareholders, communities and people. We expect and demand the best we have to offer by always keeping Alcoa's values top of mind” (www.alcoa.com).

Does Alcoa Inc. realise the role of stakeholders in the continuous improving system of CSR? (Shahin and Zairi, 2007)

In general, manager’s responses show that Alcoa’s efforts in building relationships with all stakeholders is part of an strategic routine context for the company and which has also been influencing some other companies especially regarding social and environmental issues.

Manager 1: “The company’s commitment guarantee the future of its business reaching the expectations of its shareholders in accordance to the expectations of other stakeholders, whether they are employees or the society (…)”

Manager 4 affirms: “Alcoa’s concerns, especially with the interests of its immediate society are of extremely importance since it is the society who, in fact, legitimizes the work of the organization in all its unities.”

Manager 1 says: “Alcoa’s commitment to stakeholders as a whole is proved. For example, this year Alcoa has been nominated as one of the most sustainable and exemplary enterprises of the world in the annual Global ranking 100, during the Economical World-wide Forum, in Davos, Switzerland. The evaluation includes not only activities in an environmental perspective but also the relationship of the company with its stakeholders since the beginning of its activities.”

The company’s website proves what the managers affirm: “Our actions generate economic, social, and environmental effects not only in the workplace but also externally. In turn, we are affected by the demands and actions of internal and external stakeholders.

Stability within our relationships with stakeholders is a primary objective of our stakeholder engagement processes. Pursuit of this stability is an essential, desirable, rewarding, but often challenging aspect of modern business.” 

What has Alcoa Inc. done to preserve the local and global environment? (Shahin and Zairi, 2007)

According to Manager 2: “This is not a difficult answer when talking about one of the most sustainable companies in the world.”

Manager 5: “Alcoa has different programs in relation to the environment and each of them has its unique contribution to global environmental problems, such as global warming etc (…)”

Environmental concerns integrate the company’s overall strategy. The company has a decentralized structure and develops differentiated programs within each one of its units.

This makes possible to the organization to analyse the region’s specific environmental problems, driving its efforts in the solution of local and regional environmental issues, contributing, therefore to the improvement in the global environment. <本论文由英语论文网提供整理，提供论文代写，英语论文代写，代写论文，代写英语论文，代写留学生论文，代写英文论文，留学生论文代写相关核心关键词搜索。