摘要:本文是留学生论文literature review文献综述范文,主要内容是对《国际物流与物流管理杂志》发表的《供应链绩效管理:物流服务提供商的观点》提出的相关理论和观点进行批判性的回顾。
nce management model in supply chain with extensive literature. Obstacles such as the lack of understanding, competence and knowledge, difficulties in dealing with performance outside one’s own areas of responsibility, difficulties in developing a collaborative culture with supply chain partners, and lack of trust, conflicting priorities and targets are mainly discovered.
Methodology Chapter
When considering the research aim and the nature of this research, it is obvious that this study needs careful observation of human interactions and behaviours. According to Smith et al. (2002), ‘Interpretivism’ is one of the philosophies where the reality is determined by people rather than by objective and external factors. Therefore, interpretivism research philosophy is adapted in this research. However, such justification is not mentioned in this research.
As per author, “case study approach” is selected under qualitative method due to high availability of survey based LSP research which justification is not convincing enough on choosing the research approach. Yin (1994) states case study research is useful when, a ‘how’ or ‘why’ questions are being posed, when the investigator has little control over events and when the focus is on a existing event within a real life context. Hence, highlighting such literature behind choosing case study approach would have provided ideal justification.
As per Transport Intelligence (2009), mainly three cases (logistic organisations) are selected from Sweden due to their high domination in Swedish LSP market.
Three cases are named as LSP1, LSP2 and LSP3 and below table shows the glance of interview respondents.
Case Name
Empirical data collections are carried out through structured interview guide with open-ended questions, which strengthened the construct validity of the study. Mainly Telephone calls of 1 hour to 2 hours and email modes are used to conduct interviews due to high restriction of getting appointments and have meetings with senior level managers.
Among three cases, author managed only in LSP 3 to interview respondents who directly deal with performance management process. LSP 2 and LSP1 respondents were partially involved with performance management process due to their different functional activity.
Due to high access in LSP 3 organisation, author managed to interview 4 respondents where in other two organisations (LSP 1 and LSP 2), only two respondents were interviewed which resulted high information inflow only from LSP3 that created some biased situation.
The structured interview guide eases to develop interview transcript and coding. Hence, cross case comparisons and pattern matching are used as analysis methods.
In the methodology, author could have defined and maintained the same number of respondents from selected cases with similar designations to interview and collect data, which could have improved content validity.
Analysis and Discussion Chapter
With cross-case analysis, author managed to discover how LSPs handling the performance management process. Mainly process such as selecting performance variables, defining metrics and capturing real time data shows plenty of similarities among selected cases that support that performance management process is existed in LSP arena.
However, some differences are also found in performance management step such as target settin
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