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This is a research paper which talks about the communication between departments in hotels. Communication whether in the form of writing, talking, listening, or through the Internet, is an inherent part of, a manager’s role and takes up the majority of the manager’s time on the job. The term communication describe the process of sharing meaning by transmitting messages through media such as words, behaviour, or material artefacts. Managers communicate, to coordinate activities, to disseminate information, to motivate people, and negotiate, future plans (Deresky, 2003). https://www.51lunwen.org/ResearchProposal/
According to Lippitt (1997), internal communication can increase understanding of the commitment as well as reducing confusion and resistance to it. Considerably, internal communication is the catalyst if not the key to organisation excellence and effectiveness (Gruning, 1992). The main aim of the research is to set up a well-suited inter-departmental communication system in the study hotel.
Based on the aim defined and first of all, the paper will start with the general study of the functions and responsibilities of each department, and the communication between them in hotels. And then it will sample a department in a hotel to study how the department communicates with other departments, to find out the problems, and finally to solve these problems. The methodologies will be used in the research are contact by Email, observation, and interview. The information will get are different from different means, and the degree of reliability is not the same.

Background

In our every day lives we communicate with others by using different patterns, such as spoken, written, E-mail, drawn, gesture. Thus communication is as important as air for us in our lives, so its study in an organisation is interesting and considerable.
Now I am studying the MBA program in the second semester, in other words, I will finish the program in June and go to do my internship in a hotel. We can image that the communication in workplace is totally different from our every day lives. Moreover, communication is set to increase in important in most organisations in the years that lie ahead. What are the differences? What reasons make them different? How important is it in organizations or businesses? I will explore with these questions and find out the relevant answers from this study. Therefore, this study is a preparation and helpful for me in my internship and work in the future.

Literature review

Reference

Deresky, H. (2003) International management: managing across borders and culture. Prentice Hall. 126-127.
Grof, A. (2001) Communication in the creation of corporate values. Corporate Communications: An International Journal. 6(4):193-198.
Gruning, J. (1992) Excellence in public relations and communication management. Lawrence Erlbaum Associates. Hillsdale, New Jersey. 531-576.
Hargie, O. D. W. and Tourish, D. (1993) Assessing the effectiveness of communication in organizations: the communication audit approach.本论文由英语论文网提供整理，提供论文代写，英语论文代写，代写论文，代写英语论文，代写留学生论文，代写英文论文，留学生论文代写相关核心关键词搜索。