在过去的十年中,社交媒体已经成为广告影响力最大的渠道之一。这主要是因为因特网和社交媒体工具在各个地点的广泛普及。
定义任何营销传播策略的原则如下
引起人们的注意。营销传播策略应该是这样的,它是非常明显的,并吸引观众的即时关注。
沟通策略应与目标市场相关联,激发兴趣以满足客户的需求。
它应该使顾客信服到人们想要尝试新产品或服务的程度。
沟通策略应该简单,快捷,让客户有信心采取行动的信息,并继续购买产品或服务。
由于社交媒体网站的在线流量每天都在增加,数以百万计的新用户签约,所有的组织都只能通过社交媒体来轻松接触更多的人和客户。这个平台不同于其他广告媒介,如广告牌、电视等,是一种双向通信渠道,而不是一种。因此,除了促销活动之外,它还可以作为投诉和投诉管理的联络点。
Introduction 简介
Social media has become one of the channels with the highest impact of advertisements in the last decade. This is primarily because of the widespread reach of the internet and social media tools through all locations.
The principles based on which any marketing communication
strategy is defined are as follow
Create attention among the people. The marketing communication strategy should be such that it is highly visible and capture immediate attention of the viewers.
The communication strategy should be relevant to the target market and arouse interest to meet the needs of the customers.
It should convince the customers to the extent that people want to try the new product or service.
The communication strategy should be simple, quick and make the customer confident to act on the information and go ahead to buy the product or service.
Because of the increase in the online traffic in social media sites every day, with millions of new users signing up, all organizations would only be at ease to reach out to more people and customers through social media communication. This platform would unlike other
advertising mediums such as billboards, televisions etc. be a two way channel of communication instead of one. So it could also couple as a point of contact for grievance and complaint management, besides the promotional activities.
Also using the social media tools for marketing communication would make it more dynamic and real time, where pictures and videos of events happening presently can be shared immediately.
These are some of the advantages that all companies wish to reap by using such tools. MacDonald's and Burger King are two such organizations which have started using social media communication strategies.
McDonald's
McDonald's was started in 1940 as a barbeque joint in California. However later on it was changed into hamburger and fast-food catering stand. This was the first fast- food chain to use the principles of a production line in its stores. Over many decades the popularity of McDonald's has grown and now it roughly serves around 68 million customers every day. It has its presence across 120 countries, and has almost 40,000 outlets throughout the world.
The Revenue generated by MacDonald's is around $25 billion.
McD has a multinational strategy where it caters to the different culinary needs of different geographical regions based on the demographics and culture. It has a diverse menu across different locations using different ingredients suited to the particular locality.
Burger King
Burger King was started in the year 1953 as a fast food and hamburger restaurant chain in Florida. The organization has changed hands quite a few times. Presently 3G Capital has a majority stake in Burger King.
Burger King essentially served only the America and Canada region until last decade where it expan
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