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论文作者:www.51lunwen.org论文属性:学术文章 Scholarship Essay登出时间:2015-04-13编辑:Cinderella点击率:6681
论文字数:2213论文编号:org201503121550344998语种:英语 English地区:英国价格:免费论文
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摘要:本文研究的是在企业组织当中,员工与员工,员工与经理之间出现的沟通失灵现象,并探讨了解决方案。希望借此帮助推动企业内部合作关系的改善。
Perception
The perception process is a procedure that is used to interpret and gather information about the world around everyone. People’s perceptions explain what is to be seen as true from an individual’s point of view. These perceptions enhance or reinforce a person’s socialization and also are a basis for how people interact with those who are different or similar to themselves. People all over the world are overwhelmed with tons of information that has to be processed into their perceptions. Their minds receive this new information and make it into the individual’s perception. In no way does two people view the world exactly the same and that is what makes people so unique beings. Each individual’s perceptions are unique and the ideas they gather will be unique, even if the two individuals witnessed the same exact event. These mental images will also vary from person to person. Senders in the communication process will often choose the information that is most important to them at the present moment, and their attention to things that are more relevant. When a person has bits and pieces of information, or the raw information is insufficient, the human brain will automatically generate the missing pieces based on the individual’s past experiences.
Filtering
Another barrier to communication is filtering, which is seen as screening out information that needs to be passed on before the person actually receives the message. In any business, these filters between the sender and receiver can come in the form of various roles such as clerks, office assistant, voicemails, and secretaries. These individuals may take those messages that were passed on by the sender and translate those thoughts before passing the information on to the receiver. A way to overcome the filtering barrier within the workplace would be to open up more channels of communication, eliminate the intermediaries, and try to breakdown the facts of the messages to its bare essentials.
Non-Verbal
Body language and/or non-verbal communication is a barrier that is quite critical to the overall communication process. Throughout a normal conversation, people tend to send and receive endless amounts of wordless signals or gestures. The way people in any type of setting give off these non-verbal behaviors—a person’s stance, eye contact, sitting postures, facial gestures, the way the本论文由英语论文网提供整理,提供论文代写,英语论文代写,代写论文,代写英语论文,代写留学生论文,代写英文论文,留学生论文代写相关核心关键词搜索。